Bots & Agents
Guides for the Bots & Agents area, build and train your chatbots, plus Echo voice AI, campaigns, and email sync.
The Bots & Agents section is where you build and train your AI: your chatbots and everything in their workspace, plus Echo (voice AI), outbound campaigns, and email sync.
- Chatbots - Build, train, connect, and publish a chatbot
- Set Up Echo (Voice AI) (Enterprise)
- Create Campaigns (Enterprise)
- Sync Emails (Enterprise)
Chatbots
Every guide for the chatbot workspace, build and publish, train its knowledge, connect channels, and configure its behavior.
Use Echo Voice AI
Give your business a phone line that answers itself. Echo talks to callers 24/7 using your chatbot's knowledge, then logs every call with a transcript, summary, and sentiment.
Create Campaigns
Send automated WhatsApp reminders ahead of a renewal or expiry date. Import contacts, schedule a template per reminder day, and track who was contacted, replied, and acted.
Sync Emails
Connect an email inbox so SYNC drafts AI replies you review and approve, or let the AI Agent answer high-confidence emails automatically.