Tidio's base plans look affordable — until you add Lyro AI ($39-149/month extra), automation flows ($29/month extra), and watch the price climb. ChatFlow includes AI in every plan. What you see is what you pay.
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See how ChatFlow compares feature-by-feature
| Feature | ChatFlow | Tidio |
|---|---|---|
| AI Chatbot | Included in all plans | $39-149/mo extra (Lyro) |
| Total Cost with AI | From $59.99/mo | From $63-498/mo |
| Operators/Users | 3-Unlimited by plan | Unlimited (no seat fees) |
| Languages | 1,150+ with dialect support | Limited multi-language |
| Sentiment Analysis | Built-in (Growth+) | Not available |
| Automation | Workflow-based | Drag-and-drop Flows ($29/mo extra) |
Included (Growth+) | Available | |
| Analytics | Detailed dashboard | Basic |
| Free Plan | Yes, no credit card | Yes (50 conversations/mo) |
| Compliance | SOC 2, HIPAA, ISO 27001 (Enterprise) | Limited |
Tidio's Starter plan is $24/month. Sounds great. But to get AI conversations, you need Lyro — starting at $39/month for just 50 AI conversations. Need more? 100 conversations costs $79/month. 200 costs $149/month. Add automation Flows at $29/month. Suddenly your "$24/month" tool costs $200-500/month. ChatFlow includes AI in every plan. $59.99/month gets you 5,000 chat sessions with AI-powered automation.
Users report Tidio raising prices without warning — accounts jumping from €11.25 to €50/month overnight. ChatFlow's pricing is published, predictable, and doesn't change without notice.
Tidio doesn't offer sentiment analysis. ChatFlow reads customer emotion in real-time — detecting frustration, urgency, or satisfaction — and adjusts responses accordingly. Your AI doesn't just answer questions; it understands how your customer feels.
Tidio works well for small shops. But when you need SOC 2 compliance, HIPAA for healthcare, or ISO 27001 for enterprise contracts, Tidio can't deliver. ChatFlow grows with you from startup to enterprise.
Get up and running in minutes, not months
Import your FAQ pages, help articles, and product documentation. ChatFlow learns your specific processes, policies, and tone to provide accurate, on-brand responses.
Migrate in minutes, not weeks
Download your Tidio knowledge base content and FAQ responses.
Free account, no credit card required.
Upload your docs, PDFs, or paste URLs. ChatFlow trains automatically.
Replace the Tidio widget with ChatFlow's embed code.
Your AI chatbot handles conversations with built-in sentiment analysis.
Transparent pricing — no hidden fees
AI included in every plan
Basic chat + AI
$59.99/mo
Full AI + automation
$125.99/mo (Growth)
Enterprise
Custom pricing
Add-ons and extras not included
Basic chat + AI
$63-173/mo (Starter + Lyro)
Full AI + automation
$173-498/mo (Growth + Lyro + Flows)
Enterprise
$2,999+/mo (Premium)
Join thousands of teams already using ChatFlow to deliver exceptional support.
No credit card required. Free tier available.
