LiveChat is a solid live chat tool. But chatbots cost $52 each and still need constant human intervention. ChatFlow's AI handles the majority of conversations automatically — so your team focuses on issues that actually need a human.
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See how ChatFlow compares feature-by-feature
| Feature | ChatFlow | LiveChat |
|---|---|---|
| AI Chatbot | Included in all plans | $52/bot extra |
| AI Automation Level | Handles conversations automatically | Basic — frequent manual handoffs |
| Entry Price | $59.99/mo (flat) | $19/agent/mo |
| Free Plan | 14-day free trial, pay nothing today | No |
| Languages | 1,150+ with dialect support | Multi-language widget |
| Sentiment Analysis | Built-in (Growth+) | Not available |
Included (Growth+) | Via third-party integrations | |
| Agent AI Assist | AI-powered responses | Copilot sidekick |
| Compliance | SOC 2 infra · HIPAA-ready · ISO 27001 in progress | Basic security |
LiveChat does one thing well: real-time human-to-human chat. But customer support in 2026 demands more. ChatFlow combines AI automation with live chat, so routine questions are handled instantly while your agents tackle complex issues.
LiveChat charges $52 per chatbot. Each bot requires manual configuration and still triggers frequent handoffs to human agents. ChatFlow's AI learns from your knowledge base and handles conversations end-to-end — included in every plan.
LiveChat offers a multi-language widget. ChatFlow's AI understands and responds in 1,150+ languages and dialects natively — no manual translation required. Serve customers in Trinidadian Creole, Haitian Creole, or Filipino Tagalog as naturally as English.
LiveChat has no free plan, so you're paying from day one. ChatFlow offers a 14-day free trial. Add a card to go live, pay nothing today, and cancel any time before the trial ends to pay nothing. You can evaluate the platform before committing.
Get up and running in minutes, not months
Import your FAQ pages, help articles, and product documentation. ChatFlow learns your specific processes, policies, and tone to provide accurate, on-brand responses.
Migrate in minutes, not weeks
Download your LiveChat templates and knowledge content.
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Upload your support content. ChatFlow learns and automates responses.
Swap the LiveChat widget for ChatFlow's embed code on your site.
AI handles routine conversations while agents focus on complex issues.
Transparent pricing — no hidden fees
AI included in every plan
Basic chat
$59.99/mo (3 users, AI included)
Chat + 1 chatbot
$59.99/mo (still included)
5-agent team
$125.99/mo (Growth, full AI)
Add-ons and extras not included
Basic chat
$19/agent/mo (no AI)
Chat + 1 chatbot
$19/agent/mo + $52/bot = $71+/mo
5-agent team
$245/mo (5×$19 + $52/bot)
Join thousands of teams already using ChatFlow to deliver exceptional support.
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