ChatFlow Logo
Missing messages?

Every customer message, answered.Starting today.

Chats and WhatsApp messages that arrive after hours, on weekends or all at once get a reply in seconds from an AI agent trained on your business. Your team steps in only when it matters.

Start free. Pay nothing today. Live in under an hour.
chat-flow.app/dashboard/conversations
SC

Sarah Chen

Active

Order #4821 · Acme Store · VIP customer

Today · 2:14 PM
SC

Hi! Is order #4821 ready for pickup?

AI · 96%

Yes, packed and ready at 3pm. Locker code sent to your email.

CF
Source: Orders.docx · §3.1
SC
Type a reply…
AI

A day in your inbox

Customers message all day. Your team does not.

Most businesses answer during opening hours and miss the rest. Switch the day to see what changes when every message gets a reply.

  • 8 answered
  • 6 left waiting
  • 13 missed

Customer messages

Someone available to reply

12am6am9am12pm5pm9pm12am

An illustrative day for a business staffed 9am to 5pm. Your hours and volume will differ.

  1. Lunchtime rush

    Five chats arrive while one person is on the phone.

    The AI answers every conversation at once, so a rush never becomes a queue.

  2. Scattered inboxes

    Website chat, WhatsApp, Instagram and Messenger each live in a different app.

    Growth puts website chat, WhatsApp, Instagram and Messenger in one inbox, with the same AI on each.

  3. After closing

    The question comes in at 7:30pm. You reply at 9am. They already booked elsewhere.

    Answers around the clock from your website, documents and FAQs, and collects details for anything that needs you.

  4. Another language

    A message in Spanish or Haitian Creole waits because nobody on shift can reply.

    ChatFlow replies in the language each customer writes in, from the same knowledge base.


What it costs you

Put a number on the messages you miss.

Use your own figures. The estimate updates as you move each slider.

150

Chats, WhatsApp, DMs and emails combined.

20%

After hours, weekends, busy moments. Your honest guess.

10%

Of those enquiries, how many usually become customers?

$150

What one new customer is worth to you.

Estimated revenue slipping away each month

$1,950

Unanswered messages
130/mo
Customers lost
13/mo

That is about 15x the $125.99/month Growth plan that answers them.

Messages per week × 4.33 weeks × share unanswered × share that would buy × average value. An estimate from your inputs, not a guarantee.


Your response plan

From missed messages to every one answered.

Three phases, and the first one takes less than an hour.

  1. Within the hour

    Set up and diagnose

    • Add your website and upload menus, price lists or policies
    • Ask it the questions customers send you and adjust any answer
    • See which channels your customers already use
  2. From day one

    Cover every channel

    • Live on your website with one line of code, and on WhatsApp
    • Instagram and Messenger in the same inbox on Growth
    • Replies in the customer's language, around the clock
  3. Every week after

    Monitor and improve

    • Your team takes over any conversation, with the full transcript
    • Reports on conversation volume, top questions and sentiment
    • Answers cite the exact document and page they came from
Start free. Pay nothing today. Live in under an hour.

Recommended for businesses missing messages

The Growth plan

$125.99/month

or $115/month billed yearly

Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.

  • Website chat, WhatsApp, Facebook Messenger and Instagram in one inbox
  • Answers in the language each customer writes in
  • Up to 5 chatbots and 5 team members
  • 15,000 customer conversations a month
  • Answers cite the exact document and page they came from
  • Analytics and sentiment dashboard, priority support

Questions

Before you switch it on.

The things business owners ask us first.

How fast can I stop missing messages?

Most businesses go live the same day. Point ChatFlow at your website, check a few answers, then paste one line of code on your site or connect WhatsApp.

Do I need a developer?

No. Setup is done in the dashboard. Adding the chat widget to your site is a single line of code, with guides for WordPress, Shopify, Wix and Webflow.

What happens when the AI does not know the answer?

It says so rather than guessing, collects the customer's details, and passes the conversation to your team with the full transcript.

Does it answer in other languages?

Yes. ChatFlow replies in the language each customer writes in, including Spanish, Haitian Creole, French and Portuguese.

What does it cost, and can I cancel?

Most businesses choose Growth at $125.99 a month, which covers website chat, WhatsApp, Instagram and Messenger. Smaller teams can start on Solo from $14.99 a month. Every plan starts with a 14-day free trial and you can cancel anytime.
14-day trial · Pay nothing today · Cancel anytime

Less waiting. More answering.

Train a chatbot on your knowledge base, paste one line of JavaScript, and you're live in under 5 minutes. No engineering. No migration.

Built on SOC 2 Type II-certified infrastructureISO 27001 certification in progress1,150+ languages