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WhatsApp Integration

Build a Powerful WhatsApp Chatbot

Automate customer conversations on the world's most popular messaging platform. Instant replies, 24/7 support, and seamless handoff to your team.

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80%
Reduction in wait times
24/7
Availability
100K+
Queries handled monthly
65%
Cost reduction

Why businesses choose ChatFlow for WhatsApp

Deliver exceptional service at scale with AI-powered automation

WHERE CUSTOMERS ARE

Your Customers Are on WhatsApp Are You?

With over 2 billion users worldwide, WhatsApp is where your customers prefer to communicate. They expect quick replies and 24/7 availability. ChatFlow helps you meet them where they are with instant, automated responses.

  • Connect with customers on their favorite platform
  • Respond instantly, even outside business hours
  • Handle unlimited conversations simultaneously
  • Keep conversations personal and on-brand
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Your Customers Are on WhatsApp Are You?
AUTOMATION MADE EASY

Automate WhatsApp Without Losing the Personal Touch

ChatFlow's AI understands natural language and responds like a human would. Customers get helpful answers instantly, and complex questions are seamlessly handed off to your team.

  • AI-powered responses that feel natural
  • Smart handoff to human agents when needed
  • Personalized messages using customer data
  • Multi-language support for global reach
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Automate WhatsApp Without Losing the Personal Touch

Build, Deploy, Respond

Get up and running in minutes, not months

Train your WhatsApp bot on your business

Import your FAQs, product catalog, and support documents. ChatFlow learns your business so it can answer customer questions accurately on WhatsApp.

  • Import from website, docs, or spreadsheets
  • Create conversation flows for common scenarios
  • Set up automated greetings and menus
  • Test before going live
Use Cases

Built for every department

Customer Support

Answer FAQs, check order status, and resolve issues — all within WhatsApp.

Sales & Lead Generation

Qualify leads, share product info, and close deals conversationally.

Appointment Booking

Let customers book, reschedule, or cancel appointments via WhatsApp.

Order Notifications

Send order confirmations, shipping updates, and delivery alerts.

Feedback Collection

Gather customer reviews and feedback through conversational surveys.

Marketing Campaigns

Send promotional messages and special offers to opted-in customers.

Frequently Asked Questions

Everything you need to know about ChatFlow

How do I connect ChatFlow to WhatsApp?

ChatFlow integrates with the official WhatsApp Business API. Once you have your WhatsApp Business account credentials ready, setup takes just 60 seconds.

Do I need WhatsApp Business API?

Yes, ChatFlow uses the official WhatsApp Business API for reliable, compliant messaging. We help you apply for API access as part of onboarding if you don't already have it.

Can the chatbot handle multiple languages?

Absolutely. ChatFlow supports 100+ languages and can automatically detect and respond in the customer's language. Perfect for businesses with international customers.

What happens when the bot can't answer a question?

ChatFlow seamlessly hands off to a human agent with full conversation context. Your team can respond directly in WhatsApp or through our unified inbox.

Is WhatsApp chatbot messaging expensive?

WhatsApp Business API has per-conversation pricing set by Meta. ChatFlow's pricing is separate and based on your plan. Most businesses find the ROI excellent given WhatsApp's high engagement rates.

Can I send promotional messages?

Yes, to customers who have opted in. ChatFlow helps you manage opt-ins and send template messages for marketing campaigns, following WhatsApp's policies.

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