Transform your support experience by training AI models using documents, FAQs, and website links, ensuring your customers receive fast, accurate responses.
We believe in providing flexibility, allowing you to choose a plan that scales as your business grows. Whether you’re a startup or an enterprise, we have a solution that fits your needs.
Get started with affordable plans designed for early-stage companies.
Seamlessly upgrade to more advanced plans as your business expands.
Tailored solutions for large enterprises with high demands and complex needs.
Our AI detects customer sentiment from the conversation to adjust responses accordingly, ensuring that your support team can respond with empathy and relevance.
Identify customer mood instantly to enhance their support experience.
Equip your agents with real-time sentiment data to prioritize and respond better.
Quickly resolve issues and offer solutions based on customer emotions.
ChatFlow supports over 100+ languages, including local Caribbean dialects, to offer a seamless experience for customers around the world.
Automatically identifies and switches to the preferred language of the user.
Supports business-specific terminologies for accurate responses.
Handle unique regional phrases to offer truly localized support.
With AI handling routine inquiries, you can automatically escalate complex or sensitive issues to a human agent for personalized support. Our Human Handoff feature recognizes when a conversation needs human intervention and transfers it effortlessly.
AI can detect when a user’s query goes beyond its scope and seamlessly hands over the conversation to a human agent.
Set working hours for your support agents to ensure escalations happen only when they are available.
Every handoff includes a summary note, providing context to the human agent for a smooth continuation.
Keep track of every conversation and never miss an opportunity to enhance the customer experience. Our Insight Reports provide detailed summaries, ensuring your team stays informed and proactive.
Gather and analyze data on customer interactions to continually optimize your support strategies.
Track conversations in real-time and gain insights into the user journey.
Utilize AI-generated reports to spot trends and improve the customer experience.
