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Sentiment analysis
Every single message scored, in real time, with pinpoint precision.
Every capability under ChatFlow, in one place. Trained on your docs, tuned to your tone, escalating to your humans the moment the conversation calls for it.
Trusted by teams across the public and private sector
Point ChatFlow at your documents, FAQs, and live URLs. It learns your business overnight, then answers your customers in seconds, everywhere they show up.
Pick the plan that fits today. Move up when the volume gets there. Whether you're shipping your first chatbot or running support for a global enterprise, the math stays predictable.
ChatFlow doesn't just read what your customers say. It reads how they feel about it, in real time, across every channel they use to reach you.
Every single message scored, in real time, with pinpoint precision.
Low-score conversations get flagged the moment they slip, routed to a human before churn ever shows up on the dashboard.
Track sentiment across web chat, WhatsApp, Instagram, and email to surface the moments where deals are won or lost.
Drill by topic, intent, and emotion to uncover exactly what is hurting your CSAT, then fix it at the source.
See every customer mood in web chat, WhatsApp, Instagram, Messenger, and email, in one dashboard.
Every message gets scored as it lands. Tone, urgency, and escalation behavior shift before the conversation breaks down, without your team having to lift a finger.
Over 100 languages out of the box. Auto-detection on the first message, custom terminology tuned to your brand, and accurate handling of how people phrase things in their own markets.
ChatFlow is always on. Across the web, social DMs, WhatsApp, and email. Always in the customer's language, always with the right context.
ChatFlow connects customers to instant help in the languages they actually message in, across every continent and time zone.
Customers reach you wherever it's easiest. ChatFlow responds in seconds, 24/7, without losing the thread between channels.
The number your enterprise contract requires. Backed by redundant infrastructure across multiple regions.
Either the intent signals a human is needed, or the customer explicitly asks for one. Either way, the conversation lands on a human agent with the full context already attached to the ticket.
ChatFlow watches every customer touchpoint and surfaces what matters. The trends, the friction points, the questions that keep coming back. So your team fixes the right things first.
Three places customers ask for help. ChatFlow plugs into all of them. One-click installs, no dev work, no migrations.
One-line snippet, every visitor covered. Works on every framework, every CMS.
Native integrations with your storefront. Recommend products, recover carts, close sales.
Native channel support. One inbox, every conversation, no context loss between hand-offs.
Public REST API, webhooks, and Zapier so you can wire ChatFlow into whatever your stack runs on.
Plus a public REST API and webhooks for anything else. View developer docs →
Start with a 30-day free trial and experience instant customer support, no credit card required.