Crisp is built for developers. ChatFlow is built for support teams. If your priority is understanding customers across 1,150+ languages and dialects — not writing custom plugins — ChatFlow gets you there faster.
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See how ChatFlow compares feature-by-feature
| Feature | ChatFlow | Crisp |
|---|---|---|
| Target User | Support teams | Developers / startups |
| Languages | 1,150+ with dialect support | Multi-language AI |
| AI Bot Intelligence | Contextual AI, learns from content | Rule-based, struggles with context |
| Sentiment Analysis | Built-in (Growth+) | Not available |
| Multi-Brand Billing | Single account | Per-workspace (each billed separately) |
| Entry Price | $59.99/mo | €29/mo (Mini, 4 agents) |
| Free Plan | Yes, no credit card | Yes (2 agents) |
| Compliance | SOC 2, HIPAA, ISO 27001 (Enterprise) | Basic |
| Knowledge Base | All plans (up to unlimited) | Built-in help center |
| Mobile App | — | Available but limited |
Crisp's API requires custom plugins for many integrations. WhatsApp setup involves credit management and template approvals. If your support team isn't technical, Crisp creates friction. ChatFlow is designed for support managers — intuitive interface, instant setup, no coding required.
Crisp bills each workspace separately. Running two brands? Double the cost. Three brands? Triple. ChatFlow handles multi-brand support under a single account with unified billing.
Crisp's bot automation follows rules and struggles with complex or contextual queries. ChatFlow's AI learns from your knowledge base and understands conversation context — delivering more accurate, more natural responses.
Crisp offers basic security. ChatFlow Enterprise provides SOC 2, HIPAA, and ISO 27001 compliance — opening doors to healthcare, finance, and government contracts.
Get up and running in minutes, not months
Import your FAQ pages, help articles, and product documentation. ChatFlow learns your specific processes, policies, and tone to provide accurate, on-brand responses.
Migrate in minutes, not weeks
Download your Crisp help center articles and knowledge base.
Free account, no credit card required.
Upload your content. ChatFlow's contextual AI learns automatically.
Replace the Crisp widget with ChatFlow's embed code.
Manage all brands under one ChatFlow account — one bill.
Transparent pricing — no hidden fees
AI included in every plan
Single brand
$59.99/mo
Two brands
$59.99/mo (same account)
Three brands
$125.99/mo (Growth)
Add-ons and extras not included
Single brand
€29/mo (Mini)
Two brands
€58/mo (2 workspaces)
Three brands
€87/mo (3 workspaces)
Join thousands of teams already using ChatFlow to deliver exceptional support.
No credit card required. Free tier available.
