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For E-commerce

AI Chatbots That Boost E-commerce Sales

Convert more visitors, reduce cart abandonment, and automate support. ChatFlow helps online stores sell more while spending less on customer service.

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80%
Reduction in wait times
24/7
Availability
100K+
Queries handled monthly
65%
Cost reduction

Why e-commerce brands choose ChatFlow

Deliver exceptional service at scale with AI-powered automation

ECOMMERCE CHALLENGE

Cart Abandonment Is Costing You Sales

Shoppers leave when they have questions and can't find answers. "Is this in stock?" "When will it arrive?" "Does this work with...?" Every unanswered question is a lost sale. ChatFlow engages shoppers in real-time to convert browsers into buyers.

  • Answer product questions instantly
  • Reduce cart abandonment with proactive chat
  • Guide shoppers to the right products
  • Recover abandoned carts with follow-up messages
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Cart Abandonment Is Costing You Sales
SCALE SUPPORT

Handle 10x More Orders Without 10x More Staff

"Where's my order?" is your most common support ticket. ChatFlow answers order status, shipping, and return questions automatically — handling thousands of inquiries without adding headcount.

  • Instant order status and tracking info
  • Automate return and refund requests
  • Handle sizing and product questions
  • Free up agents for complex issues only
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Handle 10x More Orders Without 10x More Staff

Build, Deploy, Respond

Get up and running in minutes, not months

Import your catalog and knowledge

Connect your e-commerce platform to import products, policies, and FAQs. ChatFlow learns your inventory, shipping rules, and return policies automatically.

  • Sync product catalog from your platform
  • Import shipping and return policies
  • Train on your FAQ and help content
  • Configure upsell and cross-sell rules
Use Cases

Built for every department

Order Tracking

Let customers check order status, track shipments, and get delivery estimates instantly.

Product Recommendations

Help shoppers find products based on their needs, preferences, and past purchases.

Size & Fit Guidance

Answer sizing questions and provide fit recommendations to reduce returns.

Returns & Exchanges

Process return requests, generate labels, and answer policy questions.

Stock Availability

Check inventory, notify about restocks, and suggest alternatives.

Promotional Support

Answer questions about sales, coupon codes, and special offers.

Frequently Asked Questions

Everything you need to know about ChatFlow

Does ChatFlow integrate with my e-commerce platform?

Yes. ChatFlow integrates with Shopify, WooCommerce, BigCommerce, Magento, and other major platforms. We sync product catalogs, order data, and customer information automatically.

Can the chatbot access real-time order and inventory data?

Absolutely. ChatFlow connects to your e-commerce platform via API to provide real-time order status, tracking information, and inventory availability.

How does product recommendation work?

ChatFlow learns your product catalog and can recommend items based on customer questions, browsing behavior, and stated preferences. It's like having a knowledgeable sales associate available 24/7.

Will the chatbot help during high-traffic periods like Black Friday?

Yes. ChatFlow scales automatically to handle traffic spikes. During peak periods, it handles routine questions while your team focuses on complex issues and high-value customers.

Can ChatFlow handle returns and refunds?

Yes. ChatFlow can guide customers through return policies, collect return reasons, generate return labels (with platform integration), and answer refund timing questions.

How quickly can I set up ChatFlow for my store?

Most e-commerce stores are live in 1-2 weeks. We import your product catalog, FAQs, and policies, then connect to your platform for order data. Basic setup can be done in a day.

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