AidBase is a solid starting point for early-stage SaaS. But when you need WhatsApp support, 1,150+ languages, enterprise compliance, and 99.99% uptime, ChatFlow delivers the full package without losing the startup-friendly experience.
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See how ChatFlow compares feature-by-feature
| Feature | ChatFlow | AidBase |
|---|---|---|
| Entry Price | $59.99/mo | $29/mo |
| Channels | Web, WhatsApp, email, social | Web, email |
Included (Growth+) | Not yet available | |
| Languages | 1,150+ with dialect support | Multi-language via LLM |
| Sentiment Analysis | Built-in (Growth+) | Not available |
| Knowledge Base | All plans (up to unlimited) | Shared knowledge base |
| Ticketing | AI-powered | AI-powered |
| Data Location | Global infrastructure | EU-based storage |
| Compliance | SOC 2, HIPAA, ISO 27001 (Enterprise) | GDPR |
| Uptime SLA | 99.99% | Not published |
| Integrations | API, webhooks, CRM | API, webhooks (limited) |
AidBase supports web and email. ChatFlow adds WhatsApp, social messaging, and more — all from one dashboard. If your customers use WhatsApp (and 2+ billion people do), ChatFlow has them covered.
AidBase supports multiple languages through LLM capabilities. ChatFlow goes far deeper with 1,150+ languages and regional dialects — including Caribbean Creoles, African languages, and Southeast Asian variations that standard LLMs handle inconsistently.
AidBase focuses on GDPR compliance with EU-based data storage — excellent for European companies. ChatFlow Enterprise adds SOC 2, HIPAA, and ISO 27001, covering regulated industries worldwide. If you need healthcare or financial compliance, ChatFlow qualifies where AidBase doesn't.
ChatFlow guarantees 99.99% uptime with a published SLA. AidBase doesn't publish uptime guarantees. When your support system goes down, your customers have no way to reach you.
Get up and running in minutes, not months
Import your FAQ pages, help articles, and product documentation. ChatFlow learns your specific processes, policies, and tone to provide accurate, on-brand responses.
Migrate in minutes, not weeks
Download your AidBase content and training documents.
Free account, no credit card required.
Upload your content. ChatFlow learns automatically with 1,150+ language support.
Link your WhatsApp Business account — a capability AidBase doesn't offer.
Full omnichannel support with enterprise-grade reliability.
Transparent pricing — no hidden fees
AI included in every plan
Entry
$59.99/mo
Mid-tier
$125.99/mo (Growth)
Enterprise
Custom
Add-ons and extras not included
Entry
$29/mo
Mid-tier
~$99-199/mo
Enterprise
~$399/mo
AidBase has a lower entry price. ChatFlow delivers more channels, more languages, and broader compliance at each tier.
Join thousands of teams already using ChatFlow to deliver exceptional support.
No credit card required. Free tier available.
