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AI customer support for Florida businessesAnswer every Florida customer in English or Spanish, in seconds.

From Miami-Dade, Broward, Palm Beach to the smallest Panhandle towns, across 347 communities, ChatFlow answers your customers on your website, WhatsApp, Messenger and Instagram, in the language they write in.

  • Pay nothing today
  • Live in under an hour
  • Cancel anytime

Oak & Ember Kitchen

WhatsApp

Example

Customer

¿Tienen mesa para 6 esta noche a las 8?

ChatFlow AI

Los viernes se llena rápido, pero la terraza suele tener espacio para 6 antes de las 8:30. Déjenos su nombre y teléfono y el anfitrión le confirma por mensaje.

Customer wrote in Spanish, so ChatFlow answered in Spanish.

businesses across Florida
631,745
of Floridians speak Spanish at home
22.2%
hurricane season, covered
Jun to Nov

Why Florida businesses need always-on support

What the numbers say about customers in Florida, and what ChatFlow does about it.

  1. A multilingual state

    30.1% of Floridians speak a language other than English at home, and 22.2% speak Spanish. ChatFlow answers each customer in the language they write in.

  2. Hurricane season, every season

    From June to November, storms can bring a week of questions in a day. An AI agent answers every chat and message in parallel so no customer waits on hold.

  3. Visitors in every time zone

    9.2% of Florida businesses are in hospitality, food service, arts or recreation, serving guests who ask questions at any hour from anywhere.

  4. Two time zones, one platform

    Most of the Panhandle runs on Central time. Business hours and handoffs in ChatFlow follow each location's own clock.

Answering Florida customers by this afternoon

No developers, no contracts, no call center to hire.

  1. Point it at your business

    Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.

  2. Check the answers

    Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.

  3. Go live everywhere

    Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.

Start your 14-day free trial
  • Pay nothing today
  • Live in under an hour
  • Cancel anytime

One AI agent on every channel your customers use

  • AI chat agent

    An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.

    Included in Growth
  • Website live chat

    One line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.

    Included in Growth
  • AI email agent

    Sync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.

    Enabled per account on request
  • WhatsApp

    Connect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.

    Included in Growth
  • AI voice agent

    Echo answers your business phone line around the clock using your knowledge base, handles routine questions by voice and takes callback requests for your team.

    Enterprise plan, with a one-time setup

Find your county or community

Every page is built from local Census data on residents, languages and industries.

South Florida

Treasure Coast

Southwest Florida

Tampa Bay

Central Florida

Heartland

Northeast Florida

North Central Florida

Big Bend

Northwest Florida

Recommended for Florida businesses

The Growth plan

$125.99/month

or $115/month billed yearly

Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.

  • Website chat, WhatsApp, Facebook Messenger and Instagram in one inbox
  • Answers in the language each customer writes in
  • Up to 5 chatbots and 5 team members
  • 15,000 customer conversations a month
  • Answers cite the exact document and page they came from
  • Analytics and sentiment dashboard, priority support

Questions from Florida business owners

Does ChatFlow serve businesses across all of Florida?

Yes. ChatFlow is a cloud platform, so businesses in every one of Florida's 67 counties can sign up online and go live the same day.

Which plan should a Florida business start on?

Most choose Growth ($125.99/mo): website chat, WhatsApp, Facebook Messenger and Instagram in one inbox, up to 5 chatbots and 15,000 conversations a month. Smaller teams can start on Solo from $14.99/mo. Every plan starts with a 14-day free trial.

Can ChatFlow answer in Spanish and Haitian Creole?

Yes. ChatFlow replies in the language each customer writes in, including Spanish and Haitian Creole, using your own knowledge base.

Is ChatFlow HIPAA, SOC 2, or ISO 27001 compliant?

ChatFlow runs on SOC 2 Type II-certified infrastructure (our hosting providers) and is pursuing its own ISO 27001 certification. ChatFlow does not currently hold its own SOC 2, HIPAA, or ISO 27001 certification. For Enterprise customers we offer HIPAA-ready configurations with a signed DPA and BAA on request; all plans are secured with industry-standard encryption.

Start answering Florida customers today.

Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.

Start your 14-day free trial
  • Pay nothing today
  • Live in under an hour
  • Cancel anytime

Local figures: U.S. Census Bureau, Population Estimates, Vintage 2024; U.S. Census Bureau, County Business Patterns 2022; U.S. Census Bureau, American Community Survey 2019-2023 5-Year, Table C16001; U.S. Census Bureau, American Community Survey 2019-2023 5-Year, Table B19013; U.S. Census Bureau, City and Town Population Estimates, Vintage 2024. Conversations shown are illustrative examples.