Buyers ring the number on the sign while you are at a showing. Echo answers every call, gives the details you have shared about the listing, and gets the agent a callback request with the caller's name and number.
Sunrise Realty
Phone call
Customer wrote in English, so ChatFlow answered in English.
Each one is answered, recorded and turned into something your team can act on.
Echo answers questions about a listing from the details you provide, then takes the caller's name and number for the listing agent.
Echo does not book on the call. It takes the request and the times that suit the caller, and queues a callback so the agent can confirm.
For property managers, Echo answers routine questions from your policies and takes maintenance details for a callback.
Calls arrive at all hours from buyers relocating to Florida. A Spanish line handles Spanish-speaking callers end to end.
Florida has 47,087 real estate businesses, including brokerages and property managers. Miami-Dade County alone has 7,117.
22.2%of Floridians speak Spanish at home. A Spanish Echo line handles those callers start to finish.
Source: U.S. Census Bureau, County Business Patterns 2022; U.S. Census Bureau, American Community Survey 2019-2023 5-Year, Table C16001.
Everything below is part of Echo today.
Echo picks up day and night and answers from the information you give it: services, hours, locations, policies.
When a caller needs your team, Echo takes their name and number, reads it back, and adds a callback request to your queue.
Each call is recorded and transcribed, with a short summary so your team knows what happened without listening back.
Each Echo line speaks the language you choose, so a Spanish line handles Spanish-speaking callers from start to finish.
Add a transfer number and Echo can hand a caller to a person, with a short summary of the call.
Echo can also run outbound call campaigns, such as reminders and follow-ups, and book meetings on those calls.
Echo answers only from the listing and policy information you provide. It does not negotiate, guess prices or make commitments on your behalf.
Echo is set up with you, not left to a self-serve form.
What owners ask us first about Echo.
Tell us how your phones work today. We will show you Echo on a call like yours and quote it to your call volume.
