Echo answers your business phone day and night from your own information, takes callback requests for your team, and records and summarises every call, in English, Spanish, French or Portuguese.
Sunstate Air & Plumbing
Phone call
Customer wrote in English, so ChatFlow answered in English.
See how Echo handles the calls that matter most in your line of work.
Everything below is part of Echo today.
Echo picks up day and night and answers from the information you give it: services, hours, locations, policies.
When a caller needs your team, Echo takes their name and number, reads it back, and adds a callback request to your queue.
Each call is recorded and transcribed, with a short summary so your team knows what happened without listening back.
Each Echo line speaks the language you choose, so a Spanish line handles Spanish-speaking callers from start to finish.
Add a transfer number and Echo can hand a caller to a person, with a short summary of the call.
Echo can also run outbound call campaigns, such as reminders and follow-ups, and book meetings on those calls.
Echo is set up with you, not left to a self-serve form.
What owners ask us first about Echo.
Tell us how your phones work today. We will show you Echo on a call like yours and quote it to your call volume.
