Train ChatFlow on your website and documents, and it replies to Miami customers within seconds on chat, WhatsApp and social, switching to Spanish whenever they do.
Northstar Accounting
Customer wrote in Spanish, so ChatFlow answered in Spanish.
Miami is an incorporated city of about 487,014 people and the largest community in Miami-Dade County, home to roughly 17% of the county's residents. Since 2020 the population is up 10.1%; the county as a whole grew 5.1%. It covers 35.996 square miles at roughly 13,530 residents per square mile, one of the most densely built places in Florida. 69.1% of households speak Spanish and 3.9% French or Haitian Creole, compared with 66.4% Spanish speakers countywide. The typical household income of $59,390 is below the Miami-Dade County median ($68,694). The median resident is 39.7 years old (county: 40.8), and 30.7% of homes are owner-occupied (county: 52.2%). Brownsville is 4 miles away, with Miami Beach and Gladeview close by.
What the numbers say about customers in Miami, and what ChatFlow does about it.
69.1% of Miami residents speak Spanish at home and 3.9% speak French or Haitian Creole. ChatFlow detects the language of every message and replies in it, so you never need a separate bilingual shift.
Miami has added 10.1% to its population since 2020. New residents compare local businesses online, and the first one to answer usually wins the job.
A named storm can turn a quiet week in Miami into hundreds of messages about closures and delays. An AI agent answers them all at the same moment, so nobody waits on hold.
Miami packs 13,530 people into each square mile, so your competitors are rarely more than a few blocks away. Speed of reply is often the deciding factor.
No developers, no contracts, no call center to hire.
Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.
Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.
Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.
An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.
Included in GrowthOne line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.
Included in GrowthSync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.
Enabled per account on requestConnect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.
Included in GrowthEcho answers your business phone line around the clock using your knowledge base, handles routine questions by voice and takes callback requests for your team.
Enterprise plan, with a one-time setupRecommended for Miami businesses
$125.99/month
or $115/month billed yearly
Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.
Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.
Local figures: U.S. Census Bureau, City and Town Population Estimates, Vintage 2024; American Community Survey 2019-2023 5-Year, Table B01003; U.S. Census Bureau, American Community Survey 2019-2023 5-Year, Table C16001; U.S. Census Bureau, American Community Survey 2019-2023 5-Year, Table B19013; U.S. Census Bureau, American Community Survey 2019-2023 5-Year, Tables B01002 and B25003; U.S. Census Bureau, 2023 Gazetteer Files; U.S. Census Bureau, County Business Patterns 2022. Conversations shown are illustrative examples.