WordPress Integration Guide
Add ChatFlow to WordPress, one-click connect for WordPress.com, or a footer snippet for self-hosted sites.
Before you begin
There are two ways to add ChatFlow to WordPress. If your site is on WordPress.com, use the one-click connect. If you run self-hosted WordPress, paste the snippet into your theme's footer.
Add ChatFlow to WordPress
Open the Integrations tab
In ChatFlow, open your chatbot and go to the Integrations tab. Find the WordPress card and select Connect WordPress.
Authorize ChatFlow
A popup asks you to authorize ChatFlow on your WordPress.com site. Approve it, and the integration shows as Connected.
Add the widget
Select Add Widget to inject the chat widget into your site. To remove it later, select Details on the WordPress card, then Disconnect.
WordPress.com plan
The one-click connection requires a WordPress.com plan that allows plugins or custom integrations (Business plan or higher).
Verify it's working
Visit your live WordPress site and confirm the chat widget appears. Open it, send a test message, and confirm it shows up under Conversations in your dashboard.
Troubleshooting
If the widget does not appear on a self-hosted site, confirm the snippet is before </body> in the active theme and that a caching plugin has not served an old page, clear your cache and hard-refresh. Editing theme files directly is lost when the theme updates, a header/footer plugin is more durable.