WordPress Integration Guide

Welcome to the WordPress Integration Guide for ChatFlow! There are two ways to add ChatFlow to your WordPress website.

Option A: One-Click Integration (WordPress.com)

If your site is hosted on WordPress.com (Business plan or higher), you can connect it directly from the ChatFlow dashboard:

1. Go to Dashboard > Your Chatbot > Integrations.
2. Find the WordPress card and click Connect WordPress.
3. A popup will open asking you to authorize ChatFlow on your WordPress.com site.
4. After authorization, the integration will appear as "Connected".
5. Click Add Widget to automatically inject the ChatFlow chat widget into your site.

That's it! The widget will appear on your live WordPress.com site within moments.

Disconnecting

To remove the integration, click Details on the WordPress card, then click Disconnect. This will remove the widget from your site and revoke the connection.

Option B: Manual Integration (Self-Hosted WordPress)

If your site runs on self-hosted WordPress (wordpress.org), follow these manual steps. Make sure you've already set up your chatbot and obtained the script from the publish tab.

Step 1: Accessing WordPress Dashboard

1. Log in to your WordPress admin dashboard.

Step 2: Adding ChatFlow Script

1. Navigate to the "Appearance" section in the WordPress dashboard.
2. Click on "Theme Editor" to access the theme files.
3. Choose the theme where you want to add the ChatFlow script.
4. In the theme editor, locate the "footer.php" file.
5. Paste the ChatFlow script just before the closing "body" tag.
6. Click on the "Update File" button to save your changes.

Step 3: Verifying Integration

1. After adding the script, visit your live WordPress website.
2. Verify that the ChatFlow widget is appearing correctly on your website.

Congratulations! You've successfully integrated ChatFlow with your WordPress website. Your chatbot is now ready to engage with visitors and provide assistance in real-time. If you encounter any issues during the integration process, feel free to reach out to our support team for assistance.