Content Recommendations
Point people to the right article, guide, or resource through the chat, and surface your top content with one-tap buttons.
Help visitors discover the content that is relevant to them.
Key benefits
- Better discovery of your articles, guides, and resources.
- Higher engagement by surfacing the right thing at the right time.
- More value from content you have already created.
How ChatFlow does it
Train ChatFlow on your content so it can answer a question and point the visitor to the most relevant page. Add Quick Actions to put your most-visited resources one tap away in the widget.
What you can configure
- The content it draws on, through website training and documents.
- Up to three Quick Action buttons, each linked to a specific resource.
Set it up
- Train with websites and upload documents.
- Set up Quick Actions for one-tap shortcuts to your top content.
Related
How to Set Up Quick ActionsAdd one-tap buttons to your chat widget that point customers at a specific topic, each backed by a document so the answer is accurate.How to Train Your Chatbot on Your WebsiteCrawl your website so your chatbot learns from your existing pages, with include and exclude rules, a sitemap analysis step, and a jobs table that tracks progress.How to Upload DocumentsTrain your chatbot on PDFs, Word docs, spreadsheets, markdown, and text files. Upload one at a time or in bulk, see regulatory documents auto-detected, and preview the extracted text.Appointment SchedulingPrevious pageFeedback CollectionNext page