Appointment Scheduling

Let customers book time with you without leaving the conversation.

Key benefits

• Effortless booking straight from the chat widget.
• Fewer no-shows and conflicts with availability handled by your booking tool.
• Time saved for both customers and your team.

How ChatFlow does it

Turn on appointment booking and add the booking link you already use (Calendly, Cal.com, Zoom, Microsoft Bookings, and similar). When a customer asks to book, the chatbot offers your link so they can pick a time, your scheduling tool handles availability, confirmations, and reminders.

What you can configure

• Whether appointment booking is on, and the booking link the chatbot shares.

Set it up

1. Set up appointments and add your booking link.
2. Optionally capture the visitor's details first so you know who is booking.