Integration Overview

Welcome to the integration overview guide for ChatFlow! In this section, we'll provide you with a comprehensive overview of how to integrate ChatFlow with various platforms - from website builders to messaging apps and email systems.

Benefits of Integration

Integrating ChatFlow offers several benefits:

Enhanced Customer Engagement: Engage with your customers in real-time across multiple channels, providing instant support and assistance.

Improved Support Processes: Automate repetitive tasks and provide quick responses to frequently asked questions, reducing the workload on your support team.

Lead Generation: Capture leads and gather valuable customer information through interactive chatbot conversations.

Omnichannel Support: Meet your customers where they are - website, WhatsApp, Instagram, or email.

Customization Options: Customize the chatbot's behavior, appearance, and responses to match your brand and meet your specific requirements.

Website Integrations

Embed ChatFlow on your website using our JavaScript widget. Works with any website platform:

• Wix - Add chatbot to your Wix site
• WordPress - Plugin-based or code integration
• Webflow - Custom code embed
• Any HTML Website - Simple script tag installation

Messaging Platform Integrations

Connect ChatFlow to popular messaging platforms for automated customer support:

WhatsApp Business

Connect your WhatsApp Business account to enable AI-powered automated responses. Requires Meta Business account setup and WhatsApp Business API configuration.

View WhatsApp Integration Guide →

Instagram Business

Connect your Instagram Business account to handle Direct Messages automatically. Requires Instagram Business account linked to a Facebook Page.

View Instagram Integration Guide →

Email Integration (SYNC)

Connect email accounts to ChatFlow for AI-powered email response drafts:

Supported Providers

• Microsoft Outlook - Full support (personal and work accounts)
• Microsoft 365 - Full support with admin consent
• Gmail - Full support
• Yahoo - Full support
• IMAP/SMTP - Full support for custom email servers

View Email SYNC Integration Guide →

Getting Started

1. Create Your Chatbot - Set up and train your chatbot with your business knowledge
2. Choose Integration - Select which platforms you want to connect
3. Follow the Guide - Use our step-by-step documentation for each platform
4. Test & Deploy - Verify the integration works before going live

Feature Availability by Plan

Website Embed - Available on all plans (Starter, Pro, Enterprise)

WhatsApp - Available on Pro and Enterprise plans

Instagram - Available on Pro and Enterprise plans

Email SYNC - Available on Pro and Enterprise plans

Multi-Account - Available on Enterprise plan only

Need Help?

If you have questions or need assistance during the integration process, our support team is here to help. Contact us through the dashboard or email [email protected].

Let's get started and enhance your customer experience with ChatFlow!