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AI Email Customer Support for Florida businessesClear your support inbox before you open it.

Sync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.

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  • Pay nothing today
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Northstar Accounting

Email

Example

Customer

Hi, can you send me the list of documents you need for my 2025 return?

ChatFlow AI

Happy to. For a 2025 return we need your W-2s or 1099s, last year's return, and receipts for any deductions. You can upload them to the secure portal link below.

Answered from the business's own information. Details go to the team.

businesses across Florida
631,745
of Floridians speak Spanish at home
22.2%
answers, every day
24/7

How AI email customer support works with ChatFlow

What the numbers say about customers in Florida, and what ChatFlow does about it.

  1. Works with the inbox you have

    Connect Outlook or Gmail. Sync reads new support email and drafts replies from your knowledge base.

  2. Confidence-gated sending

    High-confidence drafts can send automatically. Everything else waits in a review queue for one-click approval.

  3. Same brain as your chat

    Email answers come from the same knowledge base as your website chat and WhatsApp, so customers get one consistent answer.

Answering Florida customers by this afternoon

No developers, no contracts, no call center to hire.

  1. Point it at your business

    Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.

  2. Check the answers

    Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.

  3. Go live everywhere

    Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.

Start your 14-day free trial
  • Pay nothing today
  • Live in under an hour
  • Cancel anytime

The same AI agent on every other channel

  • AI chat agent

    An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.

    Included in Growth

  • Website live chat

    One line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.

    Included in Growth

  • WhatsApp

    Connect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.

    Included in Growth

  • AI voice agent

    Echo answers your business phone line around the clock using your knowledge base, handles routine questions by voice and takes callback requests for your team.

    Enterprise plan, with a one-time setup

Recommended for Florida businesses

The Growth plan

$125.99/month

or $115/month billed yearly

Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.

Start your 14-day free trial

The AI email agent is enabled on request for any plan. Start on Growth and ask us to switch it on.

  • Website chat, WhatsApp, Facebook Messenger and Instagram in one inbox
  • Answers in the language each customer writes in
  • Up to 5 chatbots and 5 team members
  • 15,000 customer conversations a month
  • Answers cite the exact document and page they came from
  • Analytics and sentiment dashboard, priority support

Questions from Florida business owners

Which plan includes AI email customer support?

Enabled per account on request. Every plan starts with a 14-day free trial.

Does AI email customer support work in Spanish?

Yes. ChatFlow replies in the language each customer uses. 22.2% of Floridians speak Spanish at home, rising to 66.4% in Miami-Dade.

Do I need a developer to set it up?

No. Most businesses set up in under an hour: add your content, test answers in the playground and connect the channel.

Is ChatFlow HIPAA, SOC 2, or ISO 27001 compliant?

ChatFlow runs on SOC 2 Type II-certified infrastructure (our hosting providers) and is pursuing its own ISO 27001 certification. ChatFlow does not currently hold its own SOC 2, HIPAA, or ISO 27001 certification. For Enterprise customers we offer HIPAA-ready configurations with a signed DPA and BAA on request; all plans are secured with industry-standard encryption.

Start answering Florida customers today.

Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.

Start your 14-day free trial
  • Pay nothing today
  • Live in under an hour
  • Cancel anytime

Local figures: U.S. Census Bureau, Population Estimates, Vintage 2024; U.S. Census Bureau, County Business Patterns 2022; U.S. Census Bureau, American Community Survey 2019-2023 5-Year, Table C16001; U.S. Census Bureau, American Community Survey 2019-2023 5-Year, Table B19013; U.S. Census Bureau, City and Town Population Estimates, Vintage 2024. Conversations shown are illustrative examples.