An AI agent trained on your business answers York customers on your website and WhatsApp in seconds, in the language they write in, and hands anything sensitive to your team.
Example Home Store
Website chat
Customer wrote in English, so ChatFlow answered in English.
York is a council area in Yorkshire and The Humber, England with 209,118 residents (mid-2025 estimate), up 3.6% since 2021. Its 9,020 business units are led by retail, wholesale and motor trade (16.2%), professional, scientific and technical services (15.2%) and construction (10.9%). 5.1% of residents have a main language other than English, most often Polish and Spanish.
Drawn from the latest ONS and Census figures for York, with what ChatFlow does about each.
York has a higher share of hospitality: accommodation and food businesses than the UK as a whole (10.7% against 7%), and visitors plan their trips in the evening and expect an answer before they book somewhere else.
ONS counts 9,020 business units in York (2026). Most are small teams where nobody is free to answer every message the moment it arrives.
Retail, wholesale and motor trade is the largest sector in York, with 1,460 business units (16.2% of the total). Tell shoppers what is in stock, when it will arrive and how returns work, before they give up and buy elsewhere.
By population, York is the 13th largest of 15 council areas in Yorkshire and The Humber. Customers across the area expect the same quick answer whether they message at 9am or 9pm.
No developers, no contracts, no call center to hire.
Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.
Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.
Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.
An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.
Included in GrowthOne line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.
Included in GrowthSync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.
Enabled per account on requestConnect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.
Included in Growth16.2% of local businesses
Tell shoppers what is in stock, when it will arrive and how returns work, before they give up and buy elsewhere.
15.2% of local businesses
Answer fee and process questions for new clients and send only the serious enquiries to your partners.
10.9% of local businesses
Capture quote requests at any hour, answer service-area questions and pass ready-to-price jobs to your estimator.
Recommended for York businesses
Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.
Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.
Local figures: ONS mid-year population estimates, mid-2025; ONS UK Business Counts 2026, local units; Census 2021 (England and Wales), main language, ONS. Conversations shown are illustrative examples.
