An AI agent trained on your business answers Thanet customers on your website and WhatsApp in seconds, in the language they write in, and hands anything sensitive to your team.
Example Roofing
Customer wrote in English, so ChatFlow answered in English.
Thanet is a council area in South East, England with 143,618 residents (mid-2025 estimate), up 2.1% since 2021. Its 5,560 business units are led by construction (15.7%), retail, wholesale and motor trade (15.6%) and professional, scientific and technical services (12.1%). Most residents speak English as their main language; 4.7% have another main language.
Drawn from the latest ONS and Census figures for Thanet, with what ChatFlow does about each.
11.4% of business units in Thanet are in hospitality: accommodation and food, above the UK share of 7%. Here, hospitality businesses get many of their questions about menus, opening hours and group bookings after the office would normally close.
Thanet has a higher share of construction businesses than the UK as a whole (15.7% against 12.5%), and enquiries arrive while hands are full on site, and an unanswered one goes to the next firm on the list.
Thanet includes Margate, Ramsgate and Broadstairs. One AI agent answers customers across every town, with each location's own opening hours and details.
Thanet has 5,560 business units (ONS, 2026), most of them small. An AI agent answers first so the team can reply to the conversations that need a person.
No developers, no contracts, no call center to hire.
Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.
Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.
Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.
An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.
Included in GrowthOne line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.
Included in GrowthSync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.
Enabled per account on requestConnect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.
Included in Growth15.7% of local businesses
Take job details and photos in the evening, when homeowners get in touch, and hand complete enquiries to your team.
15.6% of local businesses
Tell shoppers what is in stock, when it will arrive and how returns work, before they give up and buy elsewhere.
12.1% of local businesses
Answer fee and process questions for new clients and send only the serious enquiries to your partners.
Recommended for Thanet businesses
Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.
Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.
Local figures: ONS mid-year population estimates, mid-2025; ONS UK Business Counts 2026, local units; Census 2021 (England and Wales), main language, ONS. Conversations shown are illustrative examples.
