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AI customer support in SouthportYour customers answered while you work.

An AI agent trained on your business answers Southport customers on your website and WhatsApp in seconds and hands anything sensitive to your team.

  • 14-day free trial
  • Live in under an hour
  • Cancel anytime

Example Home Store

WhatsApp

Example

Customer

Hi, do you have the oak bookcase in stock at your shop?

ChatFlow AI

Yes, it is in stock at our shop and we are open until 6pm today.

Customer wrote in English, so ChatFlow answered in English.

residents at the 2021 Census
94,440
is the median age (typical town: 40.6)
48
answers on website chat and WhatsApp
24/7

Southport at a glance

94,440 people lived in Southport, Sefton, North West, at the 2021 Census. Its median age is 48. Homes are 68.9% owner-occupied, 23.5% privately rented and 7.6% socially rented. 9% of residents were born outside the UK.

What Southport's numbers say about your customers

Drawn from the latest ONS and Census figures for Southport, with what ChatFlow does about each.

An older town: median age 48

Half of Southport's residents are over 48, above the 40.6 typical of towns in England and Wales. Clear, patient answers on your website, with a person one click away, suit customers who prefer not to wait on hold.

An older couple on a video call on their laptop
A red telephone box and post box outside a shop

32.8% of Sefton's residents

94,440 people lived in Southport at the 2021 Census, 32.8% of Sefton's population. That is a lot of customers who would rather message than call.

A nurse pushing a wheelchair through a hospital corridor

Customers who work shifts

19.5% of working Southport residents are in human health and social work activities, the town's largest field of work, ahead of wholesale and retail trade (16.2%) and education (9.4%). Many of them message businesses before or after their shift.

A high street in Stratford-upon-Avon

How Southport lives

68.9% of Southport households own their home, with 23.5% who rent privately and 7.6% who rent from a council or housing association. Local businesses hear from all three, at all hours.

Answering Southport customers by this afternoon

No developers, no contracts, no call center to hire.

  1. Point it at your business

    Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.

  2. Check the answers

    Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.

  3. Go live everywhere

    Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.

Start your 14-day free trial
  • 14-day free trial
  • Live in under an hour
  • Cancel anytime

One AI agent on every chat channel

  • AI chat agent

    An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.

    Included in Growth
  • Website live chat

    One line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.

    Included in Growth
  • AI email agent

    Sync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.

    Enabled per account on request
  • WhatsApp

    Connect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.

    Included in Growth

Sefton's largest business sectors

Retail, wholesale and motor trade

1,730 businesses

18.3% of local businesses

Tell shoppers what is in stock, when it will arrive and how returns work, before they give up and buy elsewhere.

Construction

1,295 businesses

13.7% of local businesses

Capture quote requests at any hour, answer service-area questions and pass ready-to-price jobs to your estimator.

Professional, scientific and technical services

1,160 businesses

12.3% of local businesses

Answer fee and process questions for new clients and send only the serious enquiries to your partners.

Recommended for Southport businesses

The Growth plan

Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.

  • Website chat, WhatsApp, Facebook Messenger and Instagram in one inbox
  • Answers in the language each customer writes in
  • Up to 5 chatbots and 5 team members
  • 15,000 customer conversations a month
  • Answers cite the exact document and page they came from
  • Analytics and sentiment dashboard, priority support

Questions from Southport business owners

Can a Southport business set this up itself?

Yes. Any business in Southport can set ChatFlow up online in under an hour: add your website and documents, test the answers, then add the chat widget to your site or connect WhatsApp.

Can it answer in other languages?

Yes. Customers can write in any language and ChatFlow replies in the same one, using the answers you approved in English.

Which plan should we choose?

Growth: website chat, WhatsApp, Facebook Messenger and Instagram answered by one AI agent. Try it free for 14 days.

What if a customer needs a person?

Yes. Your team sees every conversation as it happens and can step into the same chat, with the full history in front of them.

How is customer data protected?

ChatFlow runs on SOC 2 Type II-certified infrastructure (our hosting providers) and is pursuing its own ISO 27001 certification. ChatFlow does not currently hold its own SOC 2 or ISO 27001 certification. Our data processing agreement covers UK GDPR, with international transfers under the EU Standard Contractual Clauses and the ICO's UK Addendum. Customer data is hosted in the United States.

Start answering Southport customers today.

Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.

Start your 14-day free trial
  • 14-day free trial
  • Live in under an hour
  • Cancel anytime

Local figures: ONS, Towns and cities: characteristics of built-up areas, England and Wales: Census 2021; ONS UK Business Counts 2026, local units; Census 2021 (England and Wales), main language, ONS. Conversations shown are illustrative examples.