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AI customer support in CrosbyEvery message answered, day and night.

An AI agent trained on your business answers Crosby customers on your website and WhatsApp in seconds and hands anything sensitive to your team.

  • 14-day free trial
  • Live in under an hour
  • Cancel anytime

Example Home Store

WhatsApp

Example

Customer

Hi, do you have the oak bookcase in stock at your shop?

ChatFlow AI

Yes, it is in stock at our shop and we are open until 6pm today.

Customer wrote in English, so ChatFlow answered in English.

residents at the 2021 Census
50,215
of residents born outside the UK (typical town: 12.8%)
5%
answers on website chat and WhatsApp
24/7

Crosby at a glance

Crosby is a town in Sefton, North West, with 50,215 residents at the 2021 Census. Its median age is 45. Homes are 67% owner-occupied, 17.9% privately rented and 15.1% socially rented. 5% of residents were born outside the UK.

Why Crosby businesses answer faster with AI

Drawn from the latest ONS and Census figures for Crosby, with what ChatFlow does about each.

An older town: median age 45

Crosby has a median age of 45, older than the typical town in England and Wales (40.6). Plain answers, and an easy way to reach a person, matter more than speed alone.

An older couple on a video call on their laptop
A nurse pushing a wheelchair through a hospital corridor

Most residents work in human health and social work activities

16.8% of working Crosby residents are in human health and social work activities, the town's largest field of work, ahead of wholesale and retail trade (13.2%) and education (11.6%). Many of them message businesses before or after their shift.

A red telephone box and post box outside a shop

A town of 50,000

Crosby had 50,215 residents at the 2021 Census, about 17.5% of everyone in Sefton. Customers there message at all hours, whether or not anyone is at the desk.

A high street in Stratford-upon-Avon

Homes and households

67% of Crosby households own their home, with 17.9% who rent privately and 15.1% who rent from a council or housing association. Local businesses hear from all three, at all hours.

Answering Crosby customers by this afternoon

No developers, no contracts, no call center to hire.

  1. Point it at your business

    Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.

  2. Check the answers

    Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.

  3. Go live everywhere

    Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.

Start your 14-day free trial
  • 14-day free trial
  • Live in under an hour
  • Cancel anytime

One AI agent on every chat channel

  • AI chat agent

    An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.

    Included in Growth
  • Website live chat

    One line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.

    Included in Growth
  • AI email agent

    Sync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.

    Enabled per account on request
  • WhatsApp

    Connect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.

    Included in Growth

Sefton's largest business sectors

Retail, wholesale and motor trade

1,730 businesses

18.3% of local businesses

Answer stock, delivery and returns questions instantly and catch shoppers who would otherwise leave for a competitor.

Construction

1,295 businesses

13.7% of local businesses

Take job details and photos in the evening, when homeowners get in touch, and hand complete enquiries to your team.

Professional, scientific and technical services

1,160 businesses

12.3% of local businesses

Answer fee and process questions for new clients and send only the serious enquiries to your partners.

Recommended for Crosby businesses

The Growth plan

Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.

  • Website chat, WhatsApp, Facebook Messenger and Instagram in one inbox
  • Answers in the language each customer writes in
  • Up to 5 chatbots and 5 team members
  • 15,000 customer conversations a month
  • Answers cite the exact document and page they came from
  • Analytics and sentiment dashboard, priority support

Questions from Crosby business owners

Can a Crosby business set this up itself?

Yes. Setup is online and takes under an hour for most Crosby businesses: point ChatFlow at your website, check its answers, then switch on website chat or WhatsApp.

Can it answer in other languages?

Yes. Customers can write in any language and ChatFlow replies in the same one, using the answers you approved in English.

Which plan do most businesses start on?

Growth: website chat, WhatsApp, Facebook Messenger and Instagram answered by one AI agent. Try it free for 14 days.

What if a customer needs a person?

Yes. Your team sees every conversation as it happens and can step into the same chat, with the full history in front of them.

How is customer data protected?

ChatFlow runs on SOC 2 Type II-certified infrastructure (our hosting providers) and is pursuing its own ISO 27001 certification. ChatFlow does not currently hold its own SOC 2 or ISO 27001 certification. Our data processing agreement covers UK GDPR, with international transfers under the EU Standard Contractual Clauses and the ICO's UK Addendum. Customer data is hosted in the United States.

Start answering Crosby customers today.

Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.

Start your 14-day free trial
  • 14-day free trial
  • Live in under an hour
  • Cancel anytime

Local figures: ONS, Towns and cities: characteristics of built-up areas, England and Wales: Census 2021; ONS UK Business Counts 2026, local units; Census 2021 (England and Wales), main language, ONS. Conversations shown are illustrative examples.