An AI agent trained on your business answers Merton customers on your website and WhatsApp in seconds, in the language they write in, and hands anything sensitive to your team.
Example Accountants
Customer wrote in English, so ChatFlow answered in English.
Merton is a council area in London, England with 218,891 residents (mid-2025 estimate), up 1.6% since 2021. Local business is led by professional, scientific and technical services (17.7%), retail, wholesale and motor trade (14.5%) and construction (13.6%), across 12,445 business units. 21.4% of residents have a main language other than English, most often Polish, Tamil and Portuguese.
Drawn from the latest ONS and Census figures for Merton, with what ChatFlow does about each.
Polish (2.8%) and Tamil (2.5%) are the most common main languages after English in Merton, where 21.4% of residents mainly speak another language (Census 2021). Customers can write in their own language and get the answer in it.
Merton has 57 business units for every 1,000 residents, against about 47 across the UK. When customers have that many alternatives, the business that answers first usually wins the enquiry.
17.7% of business units in Merton are in professional, scientific and technical services, above the UK share of 13.9%. Here, new clients compare several firms at once, and the clearest early answer often wins.
With 12,445 business units in Merton, customers rarely wait for a slow reply; they message the next business on the list.
No developers, no contracts, no call center to hire.
Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.
Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.
Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.
An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.
Included in GrowthOne line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.
Included in GrowthSync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.
Enabled per account on requestConnect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.
Included in Growth17.7% of local businesses
Explain fees, timelines and what you need from new clients, so your team only speaks to serious prospects.
14.5% of local businesses
Answer stock, delivery and returns questions instantly and catch shoppers who would otherwise leave for a competitor.
13.6% of local businesses
Capture quote requests at any hour, answer service-area questions and pass ready-to-price jobs to your estimator.
Recommended for Merton businesses
Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.
Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.
Local figures: ONS mid-year population estimates, mid-2025; ONS UK Business Counts 2026, local units; Census 2021 (England and Wales), main language, ONS. Conversations shown are illustrative examples.
