Many languages, one agent
In the 2021 Census, 23.1% of Luton residents said their main language is not English, led by Urdu (4%) and Polish (3.6%). ChatFlow answers each customer in the language they write in, from the same approved content.
An AI agent trained on your business answers Luton customers on your website and WhatsApp in seconds, in the language they write in, and hands anything sensitive to your team.
Example Home Store
Customer wrote in English, so ChatFlow answered in English.
Luton is a council area in East of England, England with 236,380 residents (mid-2025 estimate), up 5.1% since 2021. Local business is led by retail, wholesale and motor trade (19.3%), construction (16.1%) and transport and storage (11.6%), across 9,365 business units. 23.1% of residents have a main language other than English, most often Urdu, Polish and Romanian.
Drawn from the latest ONS and Census figures for Luton, with what ChatFlow does about each.
In the 2021 Census, 23.1% of Luton residents said their main language is not English, led by Urdu (4%) and Polish (3.6%). ChatFlow answers each customer in the language they write in, from the same approved content.
Luton's population grew 5.1% between mid-2021 and mid-2025, to 236,380. More residents means more first-time enquiries from people who do not know your business yet.
16.1% of business units in Luton are in construction, above the UK share of 12.5%. Here, the first trade to reply to a quote request is usually the one who gets the job.
Luton has a higher share of retail, wholesale and motor trade businesses than the UK as a whole (19.3% against 16%), and shoppers check stock and opening hours by message before they decide which shop to visit.
No developers, no contracts, no call center to hire.
Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.
Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.
Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.
An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.
Included in GrowthOne line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.
Included in GrowthSync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.
Enabled per account on requestConnect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.
Included in Growth19.3% of local businesses
Answer stock, delivery and returns questions instantly and catch shoppers who would otherwise leave for a competitor.
16.1% of local businesses
Take job details and photos in the evening, when homeowners get in touch, and hand complete enquiries to your team.
11.6% of local businesses
Answer delivery-window, collection and tracking questions so drivers and dispatch stay focused on the road.
Recommended for Luton businesses
Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.
Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.
Local figures: ONS mid-year population estimates, mid-2025; ONS UK Business Counts 2026, local units; Census 2021 (England and Wales), main language, ONS. Conversations shown are illustrative examples.