A fast-growing customer base
Liverpool's population grew 4.7% between mid-2021 and mid-2025, to 507,915. More residents means more first-time enquiries from people who do not know your business yet.
An AI agent trained on your business answers Liverpool customers on your website and WhatsApp in seconds, in the language they write in, and hands anything sensitive to your team.
Example Home Store
Website chat
Customer wrote in English, so ChatFlow answered in English.
Home to 507,915 people at the mid-2025 estimate, up 4.7% since 2021, Liverpool is a council area in North West, England. Its 18,580 business units are led by retail, wholesale and motor trade (17.1%), professional, scientific and technical services (13.8%) and hospitality: accommodation and food (10.9%). 9.5% of residents have a main language other than English, most often Arabic and Polish.
Drawn from the latest ONS and Census figures for Liverpool, with what ChatFlow does about each.
Liverpool's population grew 4.7% between mid-2021 and mid-2025, to 507,915. More residents means more first-time enquiries from people who do not know your business yet.
Liverpool has a higher share of hospitality: accommodation and food businesses than the UK as a whole (10.9% against 7%), and pubs, cafés and hotels field questions at the exact moment staff are busiest serving.
Arabic (1.2%) and Polish (1%) are the most common main languages after English in Liverpool, where 9.5% of residents mainly speak another language (Census 2021). Customers can write in their own language and get the answer in it.
7.1% of business units in Liverpool are in health and social care, above the UK share of 5.6%. Here, health and care providers answer the same registration and opening-hours questions every day.
No developers, no contracts, no call center to hire.
Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.
Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.
Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.
An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.
Included in GrowthOne line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.
Included in GrowthSync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.
Enabled per account on requestConnect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.
Included in Growth17.1% of local businesses
Tell shoppers what is in stock, when it will arrive and how returns work, before they give up and buy elsewhere.
13.8% of local businesses
Answer fee and process questions for new clients and send only the serious enquiries to your partners.
10.9% of local businesses
Give guests menus, allergens, opening hours and group-booking details the moment they ask.
Recommended for Liverpool businesses
Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.
Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.
Local figures: ONS mid-year population estimates, mid-2025; ONS UK Business Counts 2026, local units; Census 2021 (England and Wales), main language, ONS. Conversations shown are illustrative examples.