An AI agent trained on your business answers Leicester customers on your website and WhatsApp in seconds, in the language they write in, and hands anything sensitive to your team.
Example Home Store
Website chat
Customer wrote in English, so ChatFlow answered in English.
Home to 383,116 people at the mid-2025 estimate, up 4.4% since 2021, Leicester is a council area in East Midlands, England. Its 15,765 business units are led by retail, wholesale and motor trade (24.4%), professional, scientific and technical services (8.9%) and hospitality: accommodation and food (7.7%). 30% of residents have a main language other than English, most often Gujarati, Punjabi and Polish.
Drawn from the latest ONS and Census figures for Leicester, with what ChatFlow does about each.
In the 2021 Census, 30% of Leicester residents said their main language is not English, led by Gujarati (12.6%) and Punjabi (2.6%). ChatFlow answers each customer in the language they write in, from the same approved content.
Growth of 4.4% since 2021 has brought Leicester thousands of new residents. Each one is a customer who has not yet picked a favourite local business.
Leicester has a higher share of retail, wholesale and motor trade businesses than the UK as a whole (24.4% against 16%), and retail customers ask about stock, delivery and returns before they make the trip.
6% of business units in Leicester are in property, above the UK share of 4.4%. Here, listing questions arrive in the evening and at weekends, when offices are closed.
No developers, no contracts, no call center to hire.
Add your website address and upload any menus, price lists or policies. ChatFlow learns from them in minutes.
Ask it the questions your customers ask. Adjust anything in plain English until every answer sounds like you.
Paste one line of code on your site and connect WhatsApp. Your team takes over any conversation whenever they want.
An AI agent trained on your website, documents and FAQs answers customer questions instantly and hands anything sensitive to your team with the full conversation attached.
Included in GrowthOne line of code adds a chat widget to WordPress, Shopify, Wix, Webflow or any custom site. The AI answers first and your staff can take over the same chat live.
Included in GrowthSync connects to your Outlook or Gmail inbox, drafts replies from your knowledge base, auto-sends the confident ones and queues the rest for your review.
Enabled per account on requestConnect your WhatsApp Business number and the same AI agent answers there, with Facebook Messenger and Instagram available on Growth.
Included in Growth24.4% of local businesses
Tell shoppers what is in stock, when it will arrive and how returns work, before they give up and buy elsewhere.
8.9% of local businesses
Explain fees, timelines and what you need from new clients, so your team only speaks to serious prospects.
7.7% of local businesses
Answer menu, opening-hours, allergen and group-booking questions for guests, including late in the evening.
Recommended for Leicester businesses
Try every Growth feature free for 14 days. Keep it only if it answers your customers the way you would.
Set up in under an hour. Your first 14 days are free, with every Growth feature switched on.
Local figures: ONS mid-year population estimates, mid-2025; ONS UK Business Counts 2026, local units; Census 2021 (England and Wales), main language, ONS. Conversations shown are illustrative examples.
