Drawn from the latest ONS and Census figures for Bradford, with what ChatFlow does about each.
Retail runs on quick answers
Bradford has a higher share of retail, wholesale and motor trade businesses than the UK as a whole (23.4% against 16%), and shoppers check stock and opening hours by message before they decide which shop to visit.
Reception phones never stop
Bradford has a higher share of health and social care businesses than the UK as a whole (8.2% against 5.6%), and patients and families look for answers in the evening, when reception is closed.
2 towns of 25,000+ residents
From Keighley to Shipley, Bradford spans 2 towns of 25,000+ people. Businesses with more than one branch can give each its own hours and details in one agent.