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AI email agent
Sent

SYNC

Your AI email agent, always drafting.

Auto-draftSmart reviewMulti-inboxKnowledge-powered
The problem

Drowning in customer emails?

Your team spends hours crafting the same responses. Customers wait. Revenue slips away.

79%

of customers expect a response within 24 hours

Most inboxes are cleared once a day, so replies land after customers have moved on.

A man at his desk checking his phone for a reply
A tired woman rubbing her eyes at a cluttered desk late in the day

40%

of support time goes to repetitive email questions

The same few questions, answered by hand every day, while urgent emails wait.

Hands sorting receipts next to a calculator on a desk

$15K+ USD

annual cost of a dedicated email support agent

Before hiring and training, and more volume means more headcount.

Setup

Live in three steps.

No engineering project, no setup call. Connect an inbox, point Sync at your knowledge, and it starts drafting.

  1. The Sync dialog for connecting Gmail, Yahoo, Outlook, or any email account

    Connect your inbox

    Link Outlook, Gmail, Yahoo, or any IMAP email. Takes two minutes with OAuth.

  2. The documents Sync learns from: pricing, billing policy, support hours, and an FAQ

    Sync learns your style

    Sync uses your knowledge base, docs, and past replies to draft on-brand responses.

  3. A customer question in the Sync inbox and the reply Sync sent

    Review or auto-send

    High-confidence drafts send automatically. Lower confidence ones wait for your approval.

What you get

Everything you need to automate email.

From draft generation to review workflows, Sync handles the full email lifecycle without your team writing the same reply twice.

A smiling woman reading a reply on her laptop

AI-powered drafts

Every incoming email gets an instant reply drafted by Sync, grounded in your knowledge base.

Two colleagues reviewing a draft on a laptop together

Human-in-the-loop

Review AI drafts before they send. Edit, approve, or reject with one click.

A team looking at a rising chart on a laptop

Confidence scoring

Every draft comes with a confidence score. Above 70%? Auto-send. Below? Queued for review.

  • Bulk draft generation

    50 unread emails? Generate drafts for all of them in one click. Review the batch in minutes.

  • Thread management

    Star, flag, archive, and merge email threads. Block spam senders and domains automatically.

  • End-to-end encryption

    All email data encrypted per organization. Your emails, your keys. Enterprise security from day one.

Providers

Works with your email.

Connect up to three inboxes per chatbot. Mix and match providers, no IT ticket required.

Microsoft Outlook

OAuth2 integration. Connect your Outlook 365 or Hotmail in seconds.

Gmail

Connect your Google Workspace or personal Gmail with secure OAuth.

Yahoo Mail

Full Yahoo Mail support via IMAP/SMTP for seamless inbox integration.

IMAP / SMTP

Works with any email provider that supports IMAP and SMTP. Full flexibility.

0%

Auto-send threshold

Low confidenceHigh confidence
Human reviewAuto-send
Confidence engine

Smart enough to send, honest enough to ask.

Every AI draft ships with a confidence score and reasoning. When Sync is sure, it sends. When it isn't, the email lands in your review queue with the AI's logic attached.

  • 70% and up: auto-sendHigh-confidence replies ship immediately, no human needed.
  • Below 70%: review queueFlagged for human review. Edit the draft or reject it entirely.
  • Fully configurableAdjust the threshold, toggle auto-send, or require manual approval for everything.
The dashboard

Your inbox, supercharged.

One clean dashboard for AI drafts, review queues, and every email thread. Live preview below auto-cycles through each view.

3
Pending review
12
Auto-sent today
82%
Avg confidence
< 30s
Response time

Question about pricing tiers

91%2 min ago

Integration with our CRM?

58%8 min ago

API rate limits documentation

83%15 min ago

How to upload training documents

94%22 min ago
Trusted by

Teams love Sync.

“Sync cut our email response time from 4 hours to under a minute. The AI drafts are scarily accurate.”

David R.

Head of Support, SaaS Startup

“We process 200+ support emails daily. Sync auto-handles 70% of them. My team focuses on the complex stuff now.”

Priya K.

Operations Manager

“The confidence scoring is brilliant. We trust the auto-sends completely and only review the edge cases.”

Marcus T.

Customer Success Lead

Sync

Stop writing emails. Start reviewing drafts.

Let AI handle the first draft. You keep the final say.