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WhatsApp campaigns

CAMPAIGNS

Automated WhatsApp outreach, at scale.

WhatsApp BusinessCSV importSmart schedulingTemplatesOpt-out handling
The problem

SMS isn't cutting it anymore.

Renewal reminders and payment follow-ups via SMS get ignored. No rich media, no links, no two-way chat. WhatsApp changes that.

98%

WhatsApp open rate vs. 45% for SMS. Your messages actually get read.

A WhatsApp reminder is seen in minutes and acted on in one tap.

A smiling woman reading a message on her phone
A calendar with pinned dates and one circled in red

47%

of policies lapse because renewal reminders never reach the customer.

Letters go unopened and texts get skimmed, so cover lapses before anyone notices.

An envelope marked past due beside dollar bills and a red pen

$15K+ USD

lost per month in missed renewals and late payments from poor follow-up.

Revenue your team then has to chase by hand, one call at a time.

Industries

Built for high-volume outreach.

From insurance renewals to appointment reminders, Campaigns delivers the right message at the right time via WhatsApp.

An insurance agent with smiling clients over their policy paperwork

Insurance

Send policy renewal reminders at 90, 60, 30, and 7 days before expiry. Recover lapsed policies with automated follow-ups.

Policy renewalsLapsed recoveryClaims updatesPayment reminders
Hands holding a credit card and a phone to pay a bill at a desk

Financial services

Automate payment reminders, balance notifications, and account verification messages. Reduce late payments with scheduled nudges.

Payment remindersBalance alertsAccount verificationLoan follow-ups
Students walking across a university campus with their books

Education

Tuition follow-ups, enrollment deadline reminders, and application completion nudges. Keep students on track.

Tuition remindersEnrollment deadlinesApplication nudgesFee due dates
A doctor going over results with a patient in a clinic

Healthcare

Appointment confirmations, prescription refill reminders, and post-visit follow-ups. Reduce no-shows automatically.

Appointment remindersPrescription refillsPost-visit follow-upsRecall notices
Setup

Live in three steps.

No engineering project. Import a list, write a template, hit go.

  1. The Campaigns CSV upload, listing the phone, name, reference, and date columns it reads

    Import contacts

    Upload a CSV or hit the API. Names, numbers, dates. We handle formatting and dedup.

  2. A Campaigns message template with firstName, referenceId, expiryDate, and renewalLink variables

    Create templates

    Personalize with variables like {{name}} and {{expiryDate}}. Set your schedule.

  3. The Campaigns dashboard counting pending, contacted, responded, completed, and opted-out customers

    Activate & track

    Launch and watch delivery, responses, completions, and opt-outs in real time.

What you get

Everything you need for WhatsApp campaigns.

Import contacts, build templates, schedule messages, and track every outcome, all from one dashboard.

CSV & API import

Upload a CSV or hit our API. Phone numbers, names, expiry dates, custom fields, all handled.

Personalized templates

Build templates with variables like {{name}}, {{expiryDate}}, {{renewalLink}}. Every message reads as personal.

Smart scheduling

Reminders at 90, 60, 30, 14, 7, 3, and 1 day before expiry. Different templates per reminder.

Meta template sync

Sync pre-approved templates from your Meta Business account. Marketing and utility templates ready to ship.

Opt-out compliance

Built-in STOP and START handling. Full compliance with WhatsApp Business policies out of the box.

Webhook integrations

Real-time webhooks for sent, delivered, read, responded, completed, and opt-out events. Wire it straight to your CRM.

Live demo

See it in action.

A scheduled reminder campaign for insurance policy renewals, end to end, from import to completion.

Customer journey

Pending2,847Contacts imported, waiting for first scheduled message
Contacted1,923WhatsApp message delivered successfully
Responded847Customer replied to the message
Completed612Action taken: renewed, paid, or confirmed
Opt-out rate1.2%

Scheduled messages

Early reminderUTILITY

Hi Sarah! 👋 Your health insurance policy (POL-4821) is due for renewal on April 15, 2026. Renew early to keep your coverage uninterrupted.

Reply STOP to opt out of reminders.

The numbers

WhatsApp vs. SMS.

SMS is one-way, plain text, and easy to ignore. WhatsApp gives you rich media, clickable links, and real conversations.

SMS

45%

Open rate

Plain text, 160 char limit, no link previews, one-way.

Recommended

WhatsApp

98%

Open rate

Rich media, clickable links, two-way conversations.

0%

Message open rate

0%

Avg response rate

0x

Higher conversion vs email

0s

Avg time to read

Trusted by

Outreach teams love Campaigns.

“We moved renewal reminders from email to WhatsApp. Open rates went from 18% to 96%. Renewal rate jumped 34% in the first month.”

Angela M.

VP Operations, Insurance Brokerage

“Tuition reminders via WhatsApp are a game changer. Students actually read them. Our on-time payment rate improved by 28% this semester.”

Robert C.

Director of Student Services

“The scheduling feature is perfect for payment follow-ups. Set it once and customers get reminders at 30, 14, 7, and 1 day before due date.”

Sarah L.

Collections Manager, Fintech

Campaigns

Reach every customer, on WhatsApp.

Stop losing renewals to ignored SMS blasts. Start sending messages your customers actually open.