Renewal reminders and payment follow-ups via SMS get ignored. No rich media, no links, no two-way chat. WhatsApp changes that.
WhatsApp open rate vs. 45% for SMS — your messages actually get read
of insurance policies lapse because renewal reminders never reach the customer
lost per month in missed renewals and late payments from poor follow-up
Industries
From insurance renewals to appointment reminders, Campaigns delivers the right message at the right time via WhatsApp.
Send policy renewal reminders at 90, 60, 30, and 7 days before expiry. Recover lapsed policies with automated follow-ups.
Automate payment reminders, balance notifications, and account verification messages. Reduce late payments with scheduled nudges.
Tuition follow-ups, enrollment deadline reminders, and application completion nudges. Keep students on track with timely messages.
Appointment confirmations, prescription refill reminders, and post-visit follow-ups. Reduce no-shows with automated WhatsApp messages.
Setup
Upload a CSV or connect an API. Phone numbers, names, expiry dates — we handle formatting and deduplication.
Build personalized message templates with variables like {{name}}, {{expiryDate}}, and {{renewalLink}}. Set your schedule.
Launch your campaign and track delivery, responses, completions, and opt-outs in real time.
Import contacts, create templates, schedule messages, and track results — all in one platform.
Upload a CSV with phone numbers, names, expiry dates, and custom fields. Or connect an API endpoint to sync contacts automatically.
Build message templates with variables like {{name}}, {{expiryDate}}, {{referenceId}}, and {{renewalLink}}. Every message feels personal.
Set reminders at 90, 60, 30, 14, 7, 3, and 1 day before expiry. Assign different templates per reminder day. Choose send times and timezones.
Sync pre-approved templates directly from your Meta Business account. Use marketing and utility templates that are already approved.
Built-in opt-out handling. Customers reply STOP to unsubscribe. Reply START to opt back in. Full compliance with WhatsApp Business policies.
Get real-time webhooks for message sent, delivered, read, responded, completed, and opted-out events. Sync with your CRM automatically.
A scheduled reminder campaign for insurance policy renewals — from import to completion.
Hi Sarah! 👋 Your health insurance policy (POL-4821) is due for renewal on April 15, 2026. Renew early to keep your coverage uninterrupted.
Reply STOP to opt out of reminders.
“We moved our renewal reminders from email to WhatsApp campaigns. Open rates went from 18% to 96%. Renewal rate jumped 34% in the first month.”
Angela M.
VP Operations, Insurance Brokerage
“Tuition reminders via WhatsApp are a game changer. Students actually read them. Our on-time payment rate improved by 28% this semester.”
Robert C.
Director of Student Services
“The scheduling feature is perfect for our payment follow-ups. We set it once and customers get reminders at 30, 14, 7, and 1 day before due date.”
Sarah L.
Collections Manager, Fintech
SMS is one-way, plain text, and easy to ignore. WhatsApp gives you rich media, links, and real conversations.
SMS
open rate
Plain text, 160 char limit, no links preview, one-way
open rate
Rich media, clickable links, two-way conversations
Message open rate
Average response rate
Higher conversion vs email
Avg time to read